(TR09) (FIC) Cloud computing: how to support upskilling?

The massive adoption of cloud computing has inevitably resulted in new requirements for qualified staff. Whether developers, administrators, or support staff, all IT staff should acquire and maintain specific skills in a technological environment that is changing quickly and differs from one provider to another. What are the essential skills to stay in control over cloud environments? How can teams be supported in gaining new skills? And how can it be ensured that they take part in suitable and regular training programmes to keep up with the fast pace of technological change?